We are sorry, this class section is no longer open for registration.
Please contact MSTC for more information.

Class Number 24767
Catalog Number 47-196-401
Class Title Soft Skills-Modern Workplace
Class Topic
Semester / Year Spring 2022
Units 0.75
Instructor Gaertner,Richard M
Course Fee  $395.00
Senior Fee  $289.25



Location District Office Complete an online Registration Form
Payment Procedures
Refund Policy
Building Off Campus
Instruction Mode Computer Conferencin
Room Day(s) Time Date(s)
Class Description
The world of business is constantly changing. In this course, students will explore the evolving nature of the modern business enterprise and discuss influences and trends related to competition, globalization, quality, and advanced technology. Employees will recognize the value of personal accountability, flexibility, and innovation in the business workplace and develop foundational skills in productivity, problem solving, team effectiveness, and adaptability. The class meets for 3 hours once a week for 10 weeks for a total of 30 hours. Topics include: Module 1–Communicating Clearly, Module 2–Effective Listening, Module 3–Emotional Intelligence, Module 4–Demonstrating a Positive Attitude, Module 5–Conflict Management, Module 6–Customer Service: Handling Difficult Customers, Module 7–Critical Thinking/Problem Solving, Module 8–Adapting to Change, Module 9–Time Management, Module 10–Teamwork & Integrity.
Important Class Notes
This class is taught using computer conferencing technology. Information about accessing Blackboard can be found at http://mstc.edu/blackboard. Follow the instructions on the website or Blackboard home page to enroll in the Online Orientation and familiarize yourself with how Blackboard works. Please note that courses do not show up in Blackboard until the first day of class.

Course Offerings
(Click any column heading to sort.) 
Class Number Catalog Number Class Title Class Topic Location Start Date View Class Information
27671  47-196-401  Soft Skills-Modern Workplace    District Office  04/06/22  View Class Information 
26658  47-196-401  Soft Skills-Modern Workplace    Wisconsin Rapids  02/11/22  View Class Information 
27670  47-196-401  Soft Skills-Modern Workplace    District Office  04/04/22  View Class Information 



Mid-State Home Page