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| Class Number | 63056 | |||||||||||||||||
| Catalog Number | 10-106-106 | |||||||||||||||||
| Class Title | Quality Customer Service | |||||||||||||||||
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| Semester / Year | Fall 2021 |
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| Location | Virtual Campus |
Complete an online Registration Form Payment Procedures Refund Policy Booklist |
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| Building | Off Campus | |||||||||||||||||
| Instruction Mode | Online | |||||||||||||||||
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| Class Description Addresses sensitivity in communicating with customers and co-workers. Includes international communications, teamwork, working relationships, and telephone skills. |
| Important Class Notes Online courses use Blackboard for course content and assignments. Information about accessing Blackboard can be found at http://mstc.edu/blackboard. Follow the instructions on the website or Blackboard home page to enroll in the Online Orientation and familiarize yourself with how Blackboard works. Please note that courses do not show up in Blackboard until the first day of class. This class has no on campus requirements. The class is fully online and does not require students to attend class on a specific day or time. |
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